7a777 Privacy Policy
Your personal information is completely safe at 7a777. This policy explains in detail how we collect, use, and protect your information.
7a777 ("we", "our", "platform") operates a safe and reliable online casino and sports betting service for players in Bangladesh. We place the highest importance on your privacy and are committed to protecting your personal information. This privacy policy explains what types of information we collect, how it is used, and how you can exercise your rights.
By using 7a777's services, you agree to the terms of this privacy policy. If you have any questions, you can contact our support team at any time.
What Information We Collect
1.1 Registration and Identity Verification Information
When you create an account at 7a777, we collect the following information:
- Full name (as shown on ID)
- Date of birth (for age verification — only persons aged 21 and above may register)
- Valid email address
- Residential address
- Copy of national identity card or passport (for KYC verification)
1.2 Financial Transaction Information
We store payment-related information to process deposits and withdrawals. This includes:
- bKash, Nagad, Rocket, or Upay account numbers (for transaction verification)
- Transaction history, amounts, and dates
- Withdrawal request details
We do not store full bank card numbers or CVV codes. Payment processing is completed in an encrypted manner through third-party payment gateways.
1.3 Technical and Device Information
Information automatically collected while you use the platform includes:
- IP address and geographic location (approximate)
- Browser type and version
- Device type (mobile, desktop, tablet)
- Operating system information
- Session data and login duration
- Data collected from cookies and web beacons
1.4 Gaming Activity Information
To ensure responsible gaming and improve platform standards, we record:
- Game history, bet amounts, and results
- Duration of each game session
- Bonus and promotion usage details
- VIP level and points history
Purpose of Information Use
2.1 Service Operation and Account Management
7a777 primarily uses your information for the following purposes:
- Creating and managing your account
- Processing deposits and withdrawals
- Providing bonuses and promotions
- Delivering VIP program benefits and cashback
- Providing customer support
2.2 Security and Fraud Prevention
We use information to protect you and the platform:
- Detecting and preventing fraudulent activity
- Anti-money laundering (AML) verification
- Ensuring account security
- Age verification and responsible gaming compliance
2.3 Service Improvement
To further improve your experience, we use information for analytical purposes — such as testing platform performance, developing new features, and reviewing user experience. This information is always used in aggregated and anonymised form.
2.4 Communication and Notifications
Important service-related notifications may be sent to your email — such as account verification, transaction confirmations, security alerts, and policy change updates. You may opt out of promotional communications at any time.
Cookies Policy
3.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 7a777 uses the following types of cookies:
- Essential cookies: For storing login sessions, security tokens, and language preferences — the site cannot function properly without these.
- Functional cookies: For remembering your preferences and settings.
- Analytical cookies: For analysing site usage to improve service quality.
3.2 Cookie Controls
You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may cause some site features to stop working properly. Persistent cookies generally expire within 12 months.
Information Sharing with Third Parties
4.1 Limited Sharing Policy
7a777 does not sell or rent your personal information to third parties. However, information may be shared in specific circumstances for the operation of services:
- Payment providers: bKash, Nagad, Rocket, and Upay — minimum information required for transaction processing.
- Technology partners: Game software providers (such as Pragmatic Play, Evolution Gaming) — for operating gaming services.
- KYC verification services: Approved providers for identity verification.
- Legal authorities: In accordance with legal obligations or court orders.
4.2 Third-Party Responsibilities
All our third-party partners are required to sign strict data protection agreements. They may only use information for specified purposes and may not share it beyond the scope of their work.
Data Protection Measures
5.1 Technical Safeguards
7a777 adopts industry-standard technical measures to protect your information:
- SSL/TLS encryption — all data transfers are encrypted
- Sensitive information stored in databases is kept in encrypted form
- Regular security audits and vulnerability testing
- Two-factor authentication (2FA) support
- Firewall and intrusion prevention systems
5.2 Administrative Safeguards
Alongside technology, we follow strict administrative policies:
- Limited access restricted to authorised staff only
- Regular staff training and awareness programmes
- Rapid response plan in the event of a data breach
- Minimum data retention period policy
No internet-based platform can guarantee 100% security, but we are committed to ensuring the highest level of protection. Please report any security concerns to our support team.
Data Retention Period
6.1 Active Accounts
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period for the following reasons:
- To fulfil legal obligations (generally up to 5 years)
- Records required for dispute resolution
- Audit trail of financial transactions
- Information required for fraud investigations
6.2 Data Deletion Requests
After legal obligations have been met, you may request the deletion of your personal information. Submit this request through our support team. We will respond within 30 business days.
Your Rights
7a777 respects your privacy rights. You have the following rights:
Right of Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
Right of Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or via support.
Right of Erasure
Where there is no legal obligation to retain it, you may request the deletion of your personal information. Information will be deleted after the specified period following account closure.
Right to Object to Processing
You may object to the processing of your information for marketing communications or profiling. Your request will be acted upon promptly upon receipt.
Protection of Minors
7a777 strictly provides services only to persons aged 21 and above. We do not intentionally collect any information from minors. If we become aware that we have unintentionally collected information from an underage person, it will be deleted immediately and the associated account will be closed.
Age verification is an integral part of our KYC process. If you suspect that a minor is using this platform, please notify our support team immediately.
Changes to the Privacy Policy
7a777 may update this privacy policy from time to time. If there are any significant changes, we will:
- Update the "Last Updated" date on this page
- Notify registered users by email
- Display a notice on the platform where necessary
If you continue to use the service after changes are published, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.
Privacy Contact Information
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team is always ready to help.
[email protected]
24/7 live chat in Bengali — use the chat icon at the bottom of the site
Privacy requests are responded to within 30 business days (BST, UTC+6)
Related Policies
See the links below to learn about our other important policies: